How Funding Works

Funding for the Synchrony Flex credit card program is a two-step process. First, Synchrony will authorize the financed transaction. Then, after you ship and complete the transaction in your eCommerce platform, you will receive funding within two business days. The funds will deposit in the bank account you used when you enrolled with Synchrony.  Funding is based on the total transaction amount less the merchant fee set for your program.  

Pay Later Monthly loans also fund when you capture the order in your admin panel.  Pay Later Monthly loans cannot be adjusted up or down.  The amount is determined based on the terms the consumer accepted.  If you need to adjust the order total down, capture the order, and then process a partial refund in Business Center.  If the amount needs to be adjusted higher, the consumer should choose a different tender method.  The consumer could also choose to request a refund of the original order, and then apply for a new loan at the higher amount for a new order.  It's possible that the consumer would not be approved for the higher loan amount.  

Funding for Pay In 4 loans are based on when the consumer accepts the terms and conditions.  This starts the funding process.  When you ship the merchandise has no impact on the funding.